{"id":32969,"date":"2025-10-22T13:56:13","date_gmt":"2025-10-22T10:56:13","guid":{"rendered":"https:\/\/www.ktpae.gr\/?post_type=erga&#038;p=32969"},"modified":"2026-01-13T14:02:09","modified_gmt":"2026-01-13T11:02:09","slug":"provision-of-technical-support-development-of-new-functionalities-and-content-management-of-the-vouchers-gov-gr-platform-services","status":"publish","type":"erga","link":"https:\/\/www.ktpae.gr\/en\/erga\/provision-of-technical-support-development-of-new-functionalities-and-content-management-of-the-vouchers-gov-gr-platform-services\/","title":{"rendered":"Provision of technical support, development of new functionalities and content management of the Vouchers.gov.gr platform services"},"content":{"rendered":"<p><strong>What is the object of the project?<\/strong><\/p>\n<p>Vouchers.gov.gr is the official online platform of the Greek Public Administration, through which citizens can submit applications and be informed about subsidy programmes (vouchers) relating to:<\/p>\n<ul>\n<li>Training and employment (e.g. funded seminars or work experience programmes);<\/li>\n<li>Digital upgrading of citizens or businesses;<\/li>\n<li>Energy or social benefits (such as cheques for energy upgrading or support for families with children);<\/li>\n<li>And other State or EU co-funded actions.<\/li>\n<\/ul>\n<p><strong>The platform serves as a single point of access for:<\/strong><\/p>\n<ul>\n<li>Submission of applications to participate in the programmes;<\/li>\n<li>Following up the application and payments;<\/li>\n<li>Information on new actions and eligible beneficiaries.<\/li>\n<\/ul>\n<p>In practice, it facilitates e-government and reduces bureaucracy, serving citizens, businesses, training providers and other entities.<\/p>\n<p><strong>What is the purpose of the project?<\/strong><\/p>\n<p>The purpose of the project is to ensure the functional integrity, technological timeliness and operational efficiency of the Vouchers.gov.gr platform, as a basic tool for the implementation of state and co-funded subsidy actions for citizens and businesses.<\/p>\n<p><strong>What are the benefits of the project?<\/strong><\/p>\n<p><strong>The G-Cloud Government Computing Cloud provides the following benefits:<\/strong><\/p>\n<ol>\n<li><strong> Safe, modern hosting infrastructure with:<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Constant power supply<\/li>\n<li>Adequate and uninterrupted air conditioning<\/li>\n<li>Internet access with sufficient bandwidth (greater than 1Gbps if required) via SYZEFXIS network<\/li>\n<li>Load Balancer and SSL Offloaders\/Accelerators<\/li>\n<li>Central switches and security systems for application and system protection (Switches, Firewalls, IDS\/IPS)<\/li>\n<li>Required storage space for both productive operation and backup<\/li>\n<li>Automated system for receiving and storing system backups (Full VM backup), with strong encryption<\/li>\n<li>Guaranteed uplink bandwidth of at least 2,5 Gbps via FCoE 10G routes to central switches and storage network (SAN)<\/li>\n<li>Complete isolation from other hosted systems both at management, network and storage level.<\/li>\n<\/ul>\n<ol>\n<li><strong> Easy, secure and seamless access to and management of systems with:<\/strong><\/li>\n<\/ol>\n<ul>\n<li>vmWare eSXI virtualization software<\/li>\n<li>VmWarevCenter Virtual Machine Management Software<\/li>\n<li>Role-Based access to the authenticated users of the system concerned<\/li>\n<li>Software to monitor the proper operation of virtual machines.<\/li>\n<li>Remote access via SLL VPN to install, manage and control systems.<\/li>\n<li>vmWare High Availability and DRS on each cluster<\/li>\n<li>Automated download of backups based on schedule (backup policy)<\/li>\n<li>Automated Virtual Assets Monitoring<\/li>\n<li>Use of vApps to organize power on \/ power off complex system processes<\/li>\n<li>Access to a System for the Registration, Management and Monitoring of User Requests (Service Desk)<\/li>\n<li>Access to a reporting system on the operating elements of the hosted systems<\/li>\n<\/ul>\n<p><strong>Additionally, if desired, the Government Computing Cloud can offer:<\/strong><\/p>\n<ul>\n<li>Self-managed Virtual Firewall for configuration by the hosts of the hosted system.<\/li>\n<li>Distinct IPS\/IDS configuration for full compliance with the security study of the hosted project<\/li>\n<li>Possibility of backup on demand \/ snapshot on demand.<\/li>\n<li>Recording of administrator and administrative actions access to remote syslog servers.<\/li>\n<li>Self Service Portal for VM Provisioning via a Service Catalogue on Public Cloud for testing\/training<\/li>\n<li>Transfer of non-infrastructure backups to cassettes with strong encryption<\/li>\n<li>IPSEC end-to-end tunnelling for creating WANs with third-party systems<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vouchers.gov.gr is the official online platform of the Greek Public Administration, through which 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