The object of the \u201cYOUTH PASS\u201d project is to provide financial assistance, derived from the state budget, to young people aged eighteen (18) and nineteen (19), in the form of a digital debit card, for making purchases or receiving services from businesses that are active in the fields of culture, tourism and transport. This financial assistance amounts to one hundred and fifty (150) euro and it shall be provided from the year 2023 onwards, as set out in Article 47(1) of Law 5045\/2023. 5045\/2023.<\/p>\n
The beneficiaries of the financial assistance are any natural persons who are tax residents of Greece and who turned eighteen (18) or nineteen (19) years old within the year preceding their application, but who have not yet turned twenty (20) years old or older within the year preceding the application.<\/p>\n
The financial assistance is credited to the beneficiary by Information Society S.A. (IS S.A.), using a special app of the Single Digital Portal of the Public Administration created by IS S.A., to a digital debit card issued specifically for this purpose by a credit or financial institution, within the meaning of Article 3(2) and (3) of Law 4557\/2018 (\u0391 139).<\/p>\n
The project\u2019s object is the provision of services throughout the entire YOUTH PASS action, with the purpose of providing Help Desk services to the beneficiaries on two (2) levels:<\/p>\n
(a)<\/strong> Level 1 Help Desk; and The scope of this project includes services for a specified period, in order to operate a Level 1 Help Desk. This pertains to the operation of the Help Desk according to the Program, which will provide first-level support to the beneficiaries by providing information, resolving issues and answering questions. The Level 1 Help Desk will be connected to\/will cooperate with the Back Office, in order to support\/respond to more complex questions.<\/p>\n The Level 1 Help Desk will have to meet specific standards and follow specific procedures, and it must at least:<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" The object of the \u201cYOUTH PASS\u201d project is to provide financial assistance, derived from the state budget, to young people aged eighteen (18) and nineteen (19), in the form of a digital debit card, for making purchases or receiving services from businesses that are active in the fields of culture, tourism and transport.<\/p>\n","protected":false},"featured_media":15251,"template":"","meta":{"_acf_changed":false,"footnotes":""},"eidos-diadikasias":[338],"eidos-ergou":[],"pt_tags":[],"kyrios-tou-ergoy":[99],"funding_sources":[328],"sectors":[105],"class_list":["post-11062","erga","type-erga","status-publish","has-post-thumbnail","hentry","eidos-diadikasias-open-electronic-tender","kyrios-tou-ergoy-ministry-of-digital-governance","funding_sources-regular-budget","sectors-ministry-of-digital-governance"],"acf":{"old_url":"%cf%85%cf%80%ce%b7%cf%81%ce%b5%cf%83%ce%af%ce%b5%cf%82-%ce%b3%cf%81%ce%b1%cf%86%ce%b5%ce%af%ce%bf%cf%85-%cf%85%cf%80%ce%bf%cf%83%cf%84%ce%ae%cf%81%ce%b9%ce%be%ce%b7%cf%82-%ce%b4%ce%b9%ce%ba%ce%b1%ce%b9%ce%bf%cf%8d%cf%87%cf%89%ce%bd-help-desk-%ce%b3%ce%b9%ce%b1-%cf%84%ce%bf-%cf%80%cf%81%cf%8c%ce%b3%cf%81%ce%b1%ce%bc%ce%bc%ce%b1-%cf%85%cf%80%ce%bf%cf%83%cf%84%ce%b7%cf%81%ce%b9%ce%ba%cf%84%ce%b9%ce%ba%ce%ac-%ce%bc%ce%ad%cf%84%cf%81%ce%b1-%cf%84%cf%89%ce%bd-%ce%bd%ce%ad%cf%89%ce%bd-%ce%b7%ce%bb%ce%b9%ce%ba%ce%af%ce%b1%cf%82-%ce%b4%ce%b5%ce%ba%ce%b1%ce%bf%ce%ba%cf%84%cf%8e-18-%ce%ba%ce%b1%ce%b9-%ce%b4%ce%b5%ce%ba%ce%b1%ce%b5%ce%bd%ce%bd%ce%ad%ce%b1-19-%ce%b5%cf%84%cf%8e%ce%bd-youth-pass","budget":"\u20ac 215,00000 (excluding VAT)","deadline":"20231023","files_diagonismon":[{"document_diagonismos_url":9691}],"relevant_diavoulefsi":"","relevant_announcements":[6213]},"yoast_head":"\n
\n(b)<\/strong>. Level 2 Back Office, as well as to prepare an implementation plan for the provision of the above services.<\/p>\n\n